Privacy Policy
Last updated: 18 May 2026
1. Who We Are
Garden Edge Company is a trading name of Caruso Consulting Co Ltd, registered at Suite 30, 47 Moo 1, T. Nawoong, Meaung, Phetchaburi, 76000, Thailand (VAT ID: 0765554000332). When we say "we", "us", or "our", we mean Caruso Consulting Co Ltd. You can contact us at theteam@customersupport.care or by phone at +66 098 391 3877.
2. What Information We Collect
When you visit gardenedge.company and our associated country stores, we may collect:
- Usage Data: Pages visited, time spent, referring URLs, browser type, and IP address — collected automatically via analytics tools.
- Transaction Data: Name, email address, billing address, shipping address, and order details when you make a purchase through one of our country stores.
- Communication Data: Email content and contact details when you contact us directly.
- Cookie Data: Preferences, session identifiers, and tracking data as described in our Cookies section below.
3. How We Use Your Information
We use the information we collect to: process and fulfil orders; provide customer support; send order confirmations and shipping updates; improve our website and product range; comply with legal obligations; and send marketing communications (only where you have consented).
4. Cookies and Tracking Technologies
We use cookies and similar technologies to operate our website and understand how visitors use it. This includes:
- Essential cookies: Required for the website to function (session management, cart contents).
- Analytics cookies: Google Analytics is used to track aggregated, anonymised visitor behaviour. IP addresses are anonymised.
- Advertising cookies: We may use Google Ads and Meta (Facebook/Instagram) advertising pixels to measure the effectiveness of our advertising and to retarget visitors. These third-party tools have their own privacy policies.
You can control cookies through your browser settings. Disabling cookies may affect the functionality of our website.
5. Third-Party Tools and Services
Our website may use the following third-party services, each subject to their own privacy policies:
- Google Analytics — for website analytics
- Google Ads — for advertising measurement
- Meta Pixel — for social media advertising measurement
- Payment processors (Stripe, PayPal, etc.) — for secure transaction processing
- Shipping partners (DHL, FedEx, local carriers) — for order fulfilment
6. Data Sharing
We do not sell your personal information to third parties. We share data only with: service providers who help us operate our business (under data processing agreements); payment processors; shipping companies (to fulfil your order); and legal authorities when required by law.
7. Data Retention
We retain personal data for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Transaction records are typically retained for 7 years for accounting and legal purposes.
8. Your Rights
Depending on your location, you may have the right to: access a copy of your personal data; correct inaccurate data; request deletion of your data; object to or restrict processing; and data portability. To exercise any of these rights, contact us at theteam@customersupport.care.
9. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or damage. All transactions are processed through secure, encrypted connections.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The date at the top of this page reflects when it was last revised. We encourage you to check this page periodically.
11. Contact Us
For any privacy-related questions, contact us at theteam@customersupport.care or write to us at Suite 30, 47 Moo 1, T. Nawoong, Meaung, Phetchaburi, 76000, Thailand.